Wednesday, August 26, 2009

LOOKING FOR UNBIASED INFORMATION

Every once in a while an architect is called upon to research and provide a client with an opinion. Sometimes it is very hard to find tuly unbiased information on the subject you are researching. In my case I have homeowners in a condominium association looking to me to help settle a controversy.

The development is an upscale residential condominium in southern Connecticut that is about 25 years old and has cedar clapboard siding. The association let the exterior maintenance slip and now the buildings really need attention. Some owners want to remove the cedar and replace it with vinyl. Some owners want to repair and restain the existing siding. Others are interested in alternative siding like fiber cement as long as it’s not vinyl. Now they look at me and want some guidance based on facts and not just my opinion or personal preference. They are concerned about longevity, continuous maintenance, initial costs, and the effect on their property appraisals and resale values.

What I have been amazed to find out is how little unbiased information is available on this subject. Siding materials are probably the most popular, highest produced, and greatest income generating products in the residential building industry, yet, I can’t find that anyone has bothered to do real head-to-head comparisons to find out which is the most cost effective, best performing product out there. Sure, the Vinyl Siding Institute will tell me their members’ products are the best thing since sliced bread! Of course, the Western Red Cedar Association will tell me how cedar will stand up, is easy to maintain, refinish, green, and overall the absolutely best thing ever.

As an architect I am left to sift through biased information and distill it to come up with a real comparison of the advantages and disadvantages of these products and arrive at a well reasoned conclusion. How do I do that and feel comfortable that I have given the best recommendation possible to my client? Maybe there isn’t much market for it and not much money to be made doing it, but it seems to me there ought to be some kind of “Consumer Reports” for construction materials and products where owners and professionals can go to get relatively unbiased information so that we can make educated choices on what products are best for what applications. Technology, the proliferation of synthetic and composite materials, and increasingly stringent building, energy and sustainability codes make it rather hard for an architect to give a strong recommendation to a client without knowing that opinion is limited by our own personal experience and preferences.

Who will step up and help us?

Saturday, July 11, 2009

HARTFORD COURANT ARTICLES

Rell Job Reversal Perplexes Top Pick
By JON LENDER | Courant Staff Writer
July 6, 2008
Greg Grew of Woodbury was driving to Stamford on April 1 for lunch with a friend to celebrate his pending appointment by Gov. M. Jodi Rell to the key post of state building inspector.
Then his cellphone rang.
It was state Public Safety Commissioner John Danaher, who delivered the jolting news that Rell's office had reconsidered: Grew — a successful architect and business owner who holds the record for the highest score ever on the Connecticut building officials' certification exam — was out.
Why?
It's still a mystery to Grew three months later — and to leaders of professional groups who say an injustice was done to a man who embodies the very ethics and professionalism that Rell has espoused as hallmarks of her administration.
Rell's office said it pulled the plug because of concerns over Grew's level of debt.
"I don't believe that for a minute," Grew said, because he owns real estate worth $1.6 million — three times what he's borrowed.
The irony of Rell's stated caution is that it led to an unusually messy misstep with a top gubernatorial appointment — casting an unfavorable light not only on Grew, but also on the candidate Rell finally appointed last month.
Lisa R. Humble, a longtime state employee who had worked most recently as an architect in the Department of Public Works, has been referred to in Rell's office as the "number two candidate." In addition, some observers speculate openly that Humble, an architectural graduate of the prestigious Rhode Island School of Design, was picked because Rell wanted to appoint a woman, something the governor's legal counsel denies.
Humble did not return calls.
Bad News
By the time Danaher delivered the bad news, Grew had spent about 80 hours of unpaid time in March touring the state and being introduced to groups of builders, designers and building officials by the retiring building inspector, Christopher Laux.
A major basis for that introductory tour was a Feb. 28 letter Danaher wrote to his employees, announcing that in anticipation of Laux's March 31 retirement, "we embarked upon a search for an individual who could carry out the challenging and critical functions of the State Building Inspector. That search having been concluded, the Honorable M. Jodi Rell ... has decided to appoint Milton Gregory 'Greg' Grew. ..."
Danaher added: "We are fortunate to have permission to bring Mr. Grew onboard before the effective date of Christopher's retirement so that there will be an overlap" for a transition.
That announcement, and the subsequent month of introductions, made Danaher's April 1 phone call all the more unexpected to Grew. Danaher gave no explanation on the phone, but said Grew should call Rell's legal counsel, Anna Ficeto.
The Explanation
It took 24 hours for Ficeto to call back, Grew said, and she told him that "there was 'nothing of concern' in my background check but that some individuals had concerns about my 'debt ratio.'"
"I expressed astonishment and disbelief with that analysis," Grew said. "I told her I was very disappointed that no one even called me to inform me of their concerns, and get my feedback or more complete financial information."
He sent her an e-mail saying that credit-rating agencies' numbers assigned to him and his wife were very favorable — 780 and 730. He said some of his $550,000 in debt, which also includes his home mortgage, was on rental property whose income covered any loan payments. He owns other properties free and clear.
But Ficeto responded in an April 2 e-mail: "[T]he decision stands and we're going with the number two candidate. I'm sorry this didn't work out."
Interviewed last week, Ficeto said there's no set debt-ratio standard. "The bottom line is it's the governor's appointee, and there has to be a level of comfort. ... We basically looked at the documents and we just didn't have that comfort level. ... She has to feel comfortable. ... This isn't a perfect science.
"Part of the problem, to be honest, is we deviated from our own process," Ficeto said, referring to the public safety department's decision to bring Grew in early — albeit without pay. "We never make an announcement of a candidate until we've done a complete background" check.
Did that mean that Danaher was wrong to write the Feb. 28 announcement letter? Ficeto said she had been unaware of the letter, but added, "I don't want to say he made a mistake."
One of the debts of concern was $42,000 on Grew's credit cards, Ficeto said. Grew responded that if someone had asked, he would have told them that he was using zero-percent credit card offers rather than the home-equity line he could have carried the debt on.
"That just shows an ignorance of how you do business," he said. "It's called using other people's money."
Ficeto called it "odd" that Grew doesn't have a degree from a four-year college even though he had studied at three community or technical colleges. Grew said he had disclosed that fact from the moment he was recruited by the Department of Public Safety to apply. He said a four-year degree was not required when he got his architect's license in Connecticut. Actual design experience was factored in.
Asked why there was concern about a four-year degree when Grew has been licensed in six states and runs a successful architectural business, Ficeto said it was just part of "the whole package."
Ficeto noted that Grew's federal corporate tax return showed $535,000 in gross receipts for his Woodbury-based business, and "one of the questions" for any prospective employee is "can you live with the salary that we are going to give you? ... We don't want anyone to be susceptible to corruption.
"Our concern is: How are you going to pay all this debt when you are taking a substantial pay cut?" Ficeto said.
But Grew said that's another misinterpretation of basic business principles by Rell's office. He said he wouldn't have been taking a substantial pay cut: After paying his seven employees' wages, consultants and other costs out of his firm's gross receipts, he said his own income was $122,000 — as also shown on his IRS forms. His pay as state building inspector would have been $118,000, and the state would have provided family health benefits he now pays for himself.
Grew said he had been arranging to hand the business to others — including his father, also an architect — in anticipation of starting the state job in April. He said he lost some business because of that.
He had thought briefly of legal action but said he is not seriously considering it now.
"I think this was handled very poorly by the governor's office," said Brian Platz, president of the Connecticut Building Officials Association.
Platz speculated that Rell simply decided to appoint another woman to a top post. "I don't know what the real reason is," he said, but he doesn't buy the "debt ratio" claim.
Ficeto denied that gender preference played a role.
The head of another industry group said Rell and her aides seem to misunderstand how businesses operate.
"Debt ... in real estate, with an appreciating asset ... is a good business model," said Bill Ethier, chief executive officer for the Home Builders Association of Connecticut.
"If I owned a million and a half dollars worth of property, and I only had a half-a-million dollars' mortgage on it, I'd be thrilled," said Laux, who had recommended Grew.
Recruited For Indignity
Grew, 47, married for 22 years with two daughters, was perfectly happy as an architect and building contractor, and never thought of a state post.
But then, one night last November, Grew was attending a continuing-education class in Norwalk for building officials. The teacher was Laux, who asked him, "Have you ever thought of becoming the state building inspector?"
Laux said last week that he'd spent 10 years building up standards of professionalism at the office in the Department of Public Safety complex in Middletown, and Grew would have been a "perfect" successor to maintain those standards.
Grew possesses a rare combination of extensive experience in the business end of design and construction, a detailed understanding of code requirements as a state-certified building official and exceptional communication skills, Laux said.
The state inspector's office has important powers — one of which is ruling on safety code disputes between builders and municipal inspectors. Laux has made news by addressing safety and fire code violations in dormitories and other buildings at the University of Connecticut in Storrs.
Laux and Grew both live in Woodbury, but say they did not know each other well until they had professional dealings during Laux's tenure as the state building inspector. Laux said that years ago, Grew "got the highest score in the history of the state" — a 99 — on the state test required for certification as a local building official.
Grew was the first choice of four candidates interviewed by a panel that included Danaher. Grew and Rell met Feb. 26 for about 45 minutes, and she told him that the job was his, pending a background check.
Platz scoffed at the idea that the debt incurred in the course of Grew's successful business could lead him astray as a public official. "You're either an honest person or you are not," he said.
"They dragged him around the state and introduced him ... as the next state building inspector. What have they done to this poor man's career?"
Contact Jon Lender at jlender@courant.com.
Over 120 comments were left by readers of the online article:
===========================================
Lead Editorial the following Wednesday:
A Raw Deal
July 9, 2008
If you're thinking of serving in state government, attend the tale of Greg Grew.
Mr. Grew, a successful architect and businessman from Woodbury, was tapped last winter to be the state building inspector. Mr. Grew had once gotten the highest score ever on the state's building official certification exam and was well-respected in the industry. He seemed a perfect choice.
On Feb. 28, Public Safety Commissioner John Danaher told his employees in a letter that Gov. M. Jodi Rell had decided to pick Mr. Grew for the job, and that he would be brought on early for a transition before his predecessor's retirement at the end of March.
With the job seemingly in hand, Mr. Grew began handing his real estate business to others and touring the state to meet builders, designers and other building officials. But on April 1, as The Courant's Jon Lender reported on Sunday, Mr. Danaher called Mr. Grew and told him the job offer was being withdrawn.
Why? It's still not clear. A successful small-business owner with a reputation for probity, a family man who is an elder at his church, would seem to be an ideal candidate. When pushed for an explanation, Anna Ficeto, Mrs. Rell's counsel, said there was some concern about his level of debt. This doesn't wash: Mr. Grew had borrowed $550,000 but owned property worth $1.6 million.
Ms. Ficeto said in an interview with The Courant that Mr. Grew's federal corporate tax return showed $535,000 in gross receipts for his business, and so there was a question about whether he could live and pay his debts on the state salary of $118,000. But as Mr. Grew said, this was not a pay cut. His tax returns showed his firm's gross income. After he paid his seven employees and other expenses, his own salary was $122,000. Add the state's benefit package, and he would have been comparably compensated.
So specious are these explanations that we are left wondering if this was mere bungling or if something else was at play. Neither option is particularly attractive. Mr. Grew said he easily could have explained his financial situation if someone had asked, but no one did.
This was not the only curious personnel move orchestrated by Mrs. Rell's office this spring. About a month after Mr. Grew was sandbagged, Mrs. Rell nominated two men, Cicero B. Booker Jr. and Robert W. Neil, to the new Board of Pardons and Paroles, and then withdrew the nominations just before the confirmation hearings.
If the idea is to get top people to serve in state government, this isn't the way to go about it.
Over 20 comments were left by readers of the online editorial:
=============================================
Weekly column:
This Man Deserves An Apology
Stan Simpson
July 9, 2008
Anna Ficeto, the governor's legal counsel, found it "odd" that the top candidate for the state building inspector's position didn't have a college degree.
It's doubtful her boss M. Jodi Rell concurred — or Lt. Gov. Michael Fedele for that matter — with that assessment.
Neither Rell nor Fedele completed college. Both ended up OK — earning $150,000 and $110,000 a year, respectively. They overcame the lack of a sheepskin by developing business and political skills and substituting common sense for book smarts.
Before he was sworn in two years ago I asked Fedele, founder and CEO of a Stamford-based information technology business, if he was concerned about whether his and Rell's lack of a degree would send an awkward message to the public, young people in particular.
"I didn't finish school because I was very interested and excited to enter the business world," Fedele said. "I got married early and started a family early. I think education is very important. I think education and hard work and good work ethic all come into play. [But] I've met many people in my life in business and in politics and just in the course of life who have more degrees than a thermometer — and quite frankly they just haven't done well. I think education plays a very critical role, but there's a combination of other things that also do — your work ethic, your drive and where you want to go."
Education was actually not the primary excuse used by the governor's office in nixing Greg Grew of Woodbury for the $118,000 state building inspector's job.
Grew registered the highest score ever on a state certification exam for building officials, and his character and integrity are apparently unblemished. The licensed architect and building contractor runs his own design firm and earns about $122,000 a year.
The governor, through Ficeto, expressed concerns about his "debt ratio." Grew's credit card debt of $42,000 raised a red flag, along with his real estate mortgage debt of about $550,000.
Historically there has been corruption in the building business. This week a former engineer for the state Department of Transportation pleaded guilty to bribery as part of a federal corruption investigation.Grew had a ready response for his finances, if only he had been asked. He was using zero-percent credit cards to finance his debt, rather than tap a more expensive home-equity line. He also owns $1.6 million in real estate, including investment properties that generate their own revenue.
Despite the concerns about his debt, Grew's assets are worth three times the total of his liabilities. It shouldn't take a financial whiz or college grad to see that his financial house is in order.
If there were questions about Grew's vulnerability to corruption, then a good background check would have included talking to people who know the man and his character.
Rell's office had no comment Tuesday, two days after The Courant's story on the governor's embarrassingly botched job search. An apology is in order here. Of course, any indication that the process was mishandled could open the door to questions about whether Grew's reputation has also been damaged. And that could lead to a lawsuit.
Maybe this will be a blessing for Grew. He has received numerous calls of support since the miscue became public. "I'm not looking backward, that's for sure," he said Tuesday. "Grew Design is in business."
Good for him.
All content: Copyright © 2008, The Hartford Courant

Thursday, June 11, 2009

WHAT IT'S ALL ABOUT

What is being an architect all about? That question could illicit a myriad of responses but an appointment of mine today brought it home to a very simple answer.

This afternoon I had an appointment with a prospective client at his home in a suburb of New Haven. They have lived for five years in a nondescript ranch built in 1963 with 1,400 square feet in a lovely quiet neighborhood of similar homes. Nothing very exciting or sexy you might think and you would be right.

Here’s the good part. They need more room. The bedrooms are small for their family and they share one bath. They simply want to get a larger master bedroom and master bath along with another bath for the kids and some additional living space. The constructed project probably won’t cost more than $200,000. What did they do? They didn’t call builders or remodeling contractors. They didn’t call an unlicensed residential designer. They call an architect!

Why did they call an architect? Because they felt they had the best shot of getting comprehensive advice from an architect. Which way to expand- up or out? What range of construction cost could they expect? What implications might there be with zoning regulations and their old septic system? Is their house structurally sound enough to carry a second floor? Could an appealing exterior design be devised?

Now this is not a project that I am going to get rich on. I don’t believe every project has to be a home run. If I can get to first or second base on every time at bat do I win the game? You bet I do! I usually do much larger projects, but frankly my profit margin on the small ones is often better. Very often when I meet with prospects like this one they tell me they called other architects before me and the architects would hang up when they find out the size or budget of the project. Too bad for them. Good for me!

But it doesn’t help dispell the notion that architects are elitest snobs who can only be bothered designing for the rich and famous or when they can rack up a big fee on a big budget. Why are more architects not happy with the notion of ordinary mid-middle class folks calling on them for help? More architecture is seen in ordinary middle class working neighborhoods and some of that is bad architecture simply because architects hung up the phone on the homeowners and so they called contractors who hashed something together or remuddled.

This is what it’s all about. Not masterpieces or monuments. Simply good design for ordinary folks who appreciate it and know it will enhance their family life. There’s a lot that being an architect means but this is actually as good as it gets. What do you think?

LOSS OF HONESTY - EVEN WITH ARCHITECTS

What does the latest discovery of cheating say about our profession or the state of ethics in general?

Recently it was discovered that some candidates for the national Architectural Registration Examination had improperly shared information on the content of exams and basically cheated on the test. This is the exam that qualifies an architect to be licensed to practice in the states. The announcement regarding the action taken by the national board is found here:

http://www.ncarb.org/newsclips/2009/apr09_5.html

Now one might say this is an isolated event and we should not draw broad conclusions. But hearing about this got me thinking about the continuing erosion of honesty and ethics in our profession, all professions and society in general. Notice an interesting observation made in AWAKE! magazine:

Older persons can remember a time when, in many places, people did not lock their doors. They did not think of stealing from others or of cheating them. If they borrowed money, they felt honor-bound to repay it. And their word was ‘as good as gold.’ True, there was dishonesty, but it was not all-pervasive. Today, however, stealing, lying, and cheating are commonplace throughout the world. And many dishonest acts originate with so-called respectable people who live and work in nice neighborhoods, dress well, may have a religion, and consider themselves good citizens. Indeed, dishonesty has become notorious among officials of government and business. (Nov. 15, 1986)

The Apostle Paul wrote: "We trust we have an honest conscience, as we wish to conduct ourselves honestly in all things". (Hebrews 13:18)

It seems everywhere one turns today we must navigate through a dishonest world. Owners that don't want to tell the truth on permit applications about the construction cost. Clients who want to pay cash or use other means to bury money so they don't have to pay taxes on it. Clients who offer us cash if we keep accounts off the books thinking we would likewise not report the income for taxes. Owners and contractors who don't want to take out permits for the construction. Employment candidates who inflate their credentials. I could go on and on.

Architecture is a noble profession but it does not appear that it is any more noble than others when it comes to ethics. How many architects have read the AIA Code of Ethics or the rules of ethics written into their state's practice regulations? What meaningful education on ethics, honesty and honorable practice is really given to architecture students? I just make a random check of the listing of courses for a prominent university's school of architecture. Not one class on ethics in practice or honesty in life. That says plenty.

Why has honesty and ethics in society and our profession become so unimportant? We create environments to promote the well being of humans, to lift their spirits, and bring them comfort combined with guarding their health, safety and welfare. How could we cheat on anything having to do with our profession?

COMMENTS:

Name: Phillip Andrew Jessup, RA
Email: dbahomeplans@mindspring.com
URL: www.drawingboardatlanta.net
IP-address: 66.32.226.45
Date: 2009-06-13-04-56
It's refreshing to see this note in your blog. I've taught professional practice courses at an accredited design school for just over a dozen years. In the early years, I included some specific modules on morals, codes of ethics, and similar topics but distributed that info out among other topics. Recently, after some observations similar to yours in this post, I added emphasis, but this renews my resolve to add a specific discussion on professional ethics again into this course. On reflection, it may have been a dilution to have spread it across other topics, though we have generated some lively discussions on occasion.
Name: Jensen
Email: admin@iagd-interior.com
URL: www.iagd-interior.com
IP-address: 115.135.226.49
Date: 2009-12-24-05-16
THanks for this article.
Time has change and human practically changed alot.
You read the bible, seems like ur a religious man.
Well... I can say that, times are not what as it used to be.

We just have to make changes and be watchful.

Wednesday, June 10, 2009

TITLE LAW IN CT FOR INTERIOR DESIGNERS IS BEING CHALLENGED

Will interior designers continue to be viewed as design professionals?

Here is a news article in the New Haven Independent regarding a current lawsuit in Connecticut that challenges the title law for interior designers.

http://www.newhavenindependent.org/archives/2009/06/designing_lawye.php

There is history of this case at this news site:

http://www.ctnewsjunkie.com/courts/fighting_for_the_right_to_call.php

Wednesday, May 27, 2009

CLIENT SATISFACTION EQUALS ARCHITECT ACHIEVEMENT

I get a great feeling when I run into a former client and find out how they continue to be happy with the work I have done for them.
Just yesterday I was across the street from my office in the local supermarket when I ran into a client. She and her husband live in a neighboring town and hired me to design substantial renovations to their house including a family room and screen porch additions, new entry, new kitchen, new master bath and closet, and other upgrades. In addition, they hired us to build it as general contractor. They were very pleasant people to work with. They appreciated my designs and also gave us some good ideas of their own. The construction went reasonably well but did take longer than I planned so we had our touchy moments to work through. However, it was so satisfying yesterday to hear her say "We love the house and how it come out!". She told me how pleased they are with the finished project and they are working on an album of before, during and after pictures. You can see our photos of the project here: http://picasaweb.google.com/mggrew/HomeAdditionRemodelBethlehemCT#
A few weeks ago I was in a local coffee shop standing in line for the cashier when I realize another client was in line ahead of me who lives here in Woodbury. I had designed an expansion of their second floor to make room for a larger and new master bedroom suite, additional bedroom, new kitchen, and new larger decks. He and his wife were also very enjoyable to work with and we had a good collaborative relationship. They hired their own builder and we heard very little from them during construction. I think the builder called once with a question. I can get a little uneasy when I don't hear from builders. It can either mean our drawings were very clear and they just breezed through construction or it can mean they are too proud to ask for direction, have messed it all up, but have also blamed the architect so that the owner doesn't want to call either. So with a little anxiety I asked my client while standing in line, "So, how did the project come out?" You can imagine my relief when he said "Great! We love it! The builder did a great job and everything came out as planned. You should come over and see it." That I will do. It is one of the projects we do not have in our photo gallery yet, but when I have some time I will visit them and then post the pics.
I have a real feeling of achievement when I am able to see residential or commercial clients enjoy occupying the spaces I design and build. When you get bogged down with the paperwork and the non-design part of owning a practice it is moments like these above the bring you back to why you chose this profession in the first place.

Wednesday, May 20, 2009